Before starting any chimney scan, Tom Urban emphasizes preparation: the chimney must be fully swept and cleaned to remove all debris. Keep the vacuum off to the side to prevent obstruction, and protect the hearth with drop cloths. Always wear gloves during the process, and if fine particles are present, use a respirator—only removing it when absolutely necessary for communication with the customer.

Tom then covers equipment setup, explaining the use of specialized rods and adapters compatible with multiple manufacturers. Rods come in ½", ⅝", and ⅞" sizes, allowing flexibility for different chimney structures. He recommends starting with the lightest rod for better control and switching to a sturdier rod as you move higher. These rods are designed to bend around dampers and return to their original shape.

When operating the camera, it must remain securely attached to the rod to avoid damage. Using Velcro straps helps stabilize the cable and prevent disconnection. Scanning from the top of the chimney offers the clearest perspective without physical entry. The camera provides visibility into the liner, joints, and cracks, allowing real-time identification of structural issues.

Throughout the scanning process, customers can view live footage, helping them understand the chimney’s condition. Operators can capture still images for documentation, focusing on specific areas like offset liners or transition points.