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Replacement Lens
$45.00
If you have a Lighthouse, Lighthouse Tilt, or J3D camera, these are for you.
Make sure you select the right lens for the type of camera.
Quantity
Oops order the wrong lens.
Ordered the Wrong Lens? No Problem!
We understand that mistakes happen. If you’ve accidentally ordered the wrong lens, please contact us by phone or email. We’ll gladly ship you the correct lens and include a call tag so you can return the incorrect one.
Please Note:
- You’ll be responsible for the shipping cost.
- If we don’t receive the returned lens within two weeks, you will be charged for the replacement lens.
Shipping
Shipping Information
Order Reviewed: The Estoban team reviews all orders before processing.
Small Parts: Accessories will be shipped the same day or 1day after the order is placed. These are shipped via USPS, and the Tracking number will be emailed to you. If any item is on backorder, we will notify you via email or phone call. Most packages will arrive within 2 to 4 days. If you live in the Upper Northeast or any State past the Rockies, it could take 3 to 7 days.
Unit Orders: Each unit is custom-built using standard components. Please allow 1 to 1.5 weeks for assembly and testing.
Every unit and camera undergoes an 8-hour quality assurance test before shipping.
Most units arrive within 3 to 7 business days, depending on your location, once shipped.
We ship internationally. Customers are responsible for any import taxes, duties, or additional fees charged by their country.
Shipping & Delivery
We ship via UPS, and a tracking number will be included on your invoice once the shipment is sent.
If you live in an area with high package theft, we recommend:
- Requesting signature confirmation (please let us know at checkout).
- Shipping to a UPS Store or pickup location (provide the address in advance).
Before You Use the Equipment
- Open the package as soon as it arrives and test the equipment before taking it to a job. This ensures you're familiar with it and gives you time to ask us any questions you may have.
- If the weather is above 90°F (32°C) or below 32°F (0°C), open the case and allow the unit to reach room temperature before use.
Damaged Packages
If your package appears damaged upon arrival:
- Take clear photos of the packaging and contents.
- Test the equipment immediately to confirm it is functioning correctly.
- Please contact us with the images and a detailed description of any issues you encounter.
If you have any questions, please call or text us at 641-472-7643 or email info@chimscan.net