​Are all of your employees on the same page? Is there a discrepancy in terms or procedures? Does your office staff understand what your chimney technicians are trying to tell them? Does it take a long time to train new employees? These problems can be solved with the Chim-Scan® Factory Training (CSFT) class.

This class/book follows a video scanning and inspection process. Each of the five modules takes the technician from one transition point to the next. It provides an up-close view within the structure.  There is also a 17-page glossary with terms and images. The book includes over 400 photos that explain what you will see in the flue. 

How can your team be aligned if your technicians don’t agree on terms or the procedure? Is this causing confusion with your office staff? If each employee who trains a new technician uses their own terms and unique processes, this confuses the technicians and office support staff! Having streamlined training is essential to having a staff that works together. 
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Do your technicians understand what is happening in the flue? A cracked chimney does not always mean a chimney fire has occurred. A crack may indicate one of these causes: overfiring, chimney fire, or a seismic event. This book focuses in depth on the symptoms to look for other than cracks. There is other evidence to gather, images to capture, and analysis of how this may affect the structure. 

Highlights for the CSFT book and training:
• What is an Ideal Chimney? How does it stand up to IRC and NFPA 211?
• When do I use IRC, NFPA 211, or the appliance manufacturer’s installation instructions?
• Understanding the Levels of Inspection and Chimney Scanning
• Cracks in the flue, Thermal Stress, and Thermal Shock
• Best viewing angles for scanning – the best angle to use by defect for the best images
• The Four Pathways to Deterioration, with examples and images
• Best Access Points for scanning
• What you might find in a chimney (animals, types of soot, etc.).
• Equipment check
• Scanning patterns

Once technicians become familiar with the content in the book, they can take the Chim-Scan® Factory Trained Technician Test to achieve this designation. They will earn a certificate and a patch. A copy of the logo is also available for their use now. This will put them light years ahead of their competition and make them a source of knowledge for homeowners.

1. Commercial-grade imaging equipment. There’s a difference between our products and disposable consumer electronics.

2. We fix what we sell. Chim-Scans® are made by hand here in Iowa.

3. We offer upgrades on older equipment. 

4. Two reference guides: Chimney Scanning & Inspection Guide and Interior Chimney Scanning.
5. Chim-Scan® Factory-Trained Technician Program™. 

6. The Flue & Hearth Notes™ for documentation and reporting.

7. Easy-to-understand product manual with a quick-start guide.

8. A book targeted specifically for realtors.

9. We promote our customers by providing your name and contact information to the American public when asked.

10. We provide an active website with information, videos, and the latest innovations.
11. When you call, the phone is answered by a live person. 

12. We offer 40 years of experience in equipment building, 110 years of combined industry experience in-house, and reliable equipment that 8 people in Iowa build. 
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​Making informed decisions is essential when it comes to your home. Your chimney is no different. Most interior flue defects are not apparent to the naked eye. This is why having your chimney swept, scanned, and inspected at least annually is so critical. We manufacture the Chim-Scan® Internal Evaluation Systems, chimney cameras for detecting and recording defects and healthy flue images. We are in the chimney inspection business!
Here's an example of why having your chimney scanned annually is so important! 
A homeowner had his chimney swept every year. The chimney sweep, in good faith, thought he was doing a great job of cleaning and inspecting the chimney. There was one catch, though. He didn't use a chimney camera. A year later, he brought a camera to the job. The camera revealed damage to the chimney's interior that might have resulted in a house fire if the conditions were right. Conditions within the chimney can change, which is why it’s so important to have your chimney cleaned, scanned, and inspected at least once annually.
We began our company as a chimney sweeps. In the early '80s, no camera would work in a chimney. We became frustrated when sweeping chimneys because we couldn’t see the flue's interior. It was quite a challenge, but we built our first chimney camera, the only dedicated one at the time. It meant long days, including hard work, all done around our sweeping business. It took over a year to build the first unit. Fast-forward to today (40 years later), where technology is abundant, and we continue to innovate, update, and educate. We’ve come a long way.  
Additionally, when educating our customers, we created the Chim-Scan® Factory-Trained Technician Program, which includes training and two books on scanning and inspecting chimneys. This educational program was written for chimney sweeps, home inspectors, and others interested in chimney scanning. We even offer classes. Our president, Tom Urban, is an industry expert and teacher. He taught at the Chimney Safety Institute of America School, National Chimney Sweep Guild Events, State Chimney Guilds, and other locations. We also provide in-house training in our lab in Fairfield, Iowa.
Tom was interviewed on 20/20, CNN, newspapers, and other sources. He was even a guest star in an episode of This Old House. We also want to help America's homeowners enjoy their fireplaces and keep them warm and toasty. So, look for more blogs or follow us on Facebook, Instagram, or TickTok.

Becoming a Chim-Scan® Factory-Trained Technician is a unique factory training program. It starts with our Chimney Scanning and inspection Guide. You can take the test once you feel confident that you know the information. You will receive a patch, certificate, and the Chim-Scan® Factory-Trained designation upon passing. 
 There are many benefits of becoming a Chim-Scan® Factory Trained Technician: 
• You may be able to get lower insurance coverage rates. Ask your agent about this.
• You receive a certificate, a patch, and the number upon passing. 
• You receive a copy of our Chim-Scan® Technician Logo for advertising. 
• This book is packed with great information: 

•  There are over 400 pictures in the book.
• The book explains Levels of Inspection and Access Points
• When to refer to IRC and NFPA 211
• Angles of imagery
• Probable cause
• The Four Pathways
• Five modules featuring multiple installation types

1. Masonry fireplace
2. Masonry fireplace with an appliance - insert or hearth stove
3. Masonry thimble chimney with a solid or liquid fuel appliance(s)
4. Prefab fireplace & chimney
5. Prefab chimney with a solid fuel or liquid fuel appliance(s)

The open-book multiple-choice test is based on this guide, the Chim-Scan® Manual, and knowledge of the Chim-Scan® System. Each question is worth one point. Since this is an open-book test, 85% of correct answers are passing scores. 
You can take the test online. Once you finish the test (100 questions) and press the Submit Button, you will receive your pass/fail at that time. Your Certificate of Completion is ready to print directly off the site. You can take it up to two times before you incur an additional charge. 
Here is the breakdown of the test and manual cost: 
The training Manual is $200 in print form, including the test for one person (there is a retest fee if the test needs retaking more than twice). If you order your book(s) before 1/31/2025, you will only pay ($87 + $15.50 shipping.) 
For each test, it is only $50 for each individual from the same company. For information on taking the 
test, scan the QR code below, visit our website at www.chimscanfactorytraining.com, or give us a call to order at 641-472-7643. 

Terra cotta flue tiles have been used for almost a century as an accepted liner for masonry chimneys. A brand-new flue may look like the photo shown on the right. The tile is new; it should not be broken (or, in this case, have a cutout view). 
 As the chimney is being built, flue tiles stack on each other and are mortared together with a joint. In the past, masons often used mortar such as type "S" or type "N" mortar, the same mortar they used to lay the brickwork. These mortars can erode, leading to open mortar joints and shifting flue tiles. Today, codes require a non-water-soluble refractory cement that withstands the onslaught of moisture. This creates longevity for your masonry flue. 
Equally important is a smooth interior mortar joint (specified by codes). The picture on the right is an example of a brand-new ideal joint. Mortar that protrudes into the flue can hinder flue gases and smoke. This may affect the way the fireplace burns. A smooth joint is an optimal joint.
Many other types of damage can happen to a masonry flue. To ensure your flue is in an operational-ready condition, ask the chimney sweep to continuously scan your chimney with a Chim-Scan® Internal Video Inspection System each year your chimney is cleaned.  Catching defects early and making repairs can preserve your investment in your fireplace, chimney, and home. 
#chimney inspection, #chimney camera, #chimney flue, #scanning chimney

When to use IRC and NFPA 211 for Chimney Inspections
Both the International Residential Code (IRC) and the National Fire Protection Association (NFPA) 211 books provide information on building chimneys, fireplaces, and appliance installations. Which book should I use for chimney inspections? The IRC and NFPA 211 both cover new construction of chimneys, fireplaces, and appliance installations. However, NFPA 211 goes one step further, offering a process for inspecting chimneys, fireplaces, and appliance installations since we see the world of chimneys and fireplaces after operating. The question above is commonly debated within the chimney industry.
Are you wondering which to follow for new construction? Most states require the use of IRC, and a few require NFPA 211. Some states have their own building codes and some areas within a state have their own codes. Then there are exceptions such as historical areas. Always check locally because there may be additional local codes required above and beyond IRC or NFPA and even state codes.
When it comes to prefabricated chimney and fireplaces, the installation instructions must be used. These instructions can usually be obtained online if you know the model number. The same goes for appliances. If you need to call the manufacturer’s help desk for technical assistance, be sure to also have the serial number. The manufacturer (and their installation instructions) must be followed for installation and supersede IRC and NFPA 211.
We suggest obtaining an IRC or NFPA 211 book if you don't already own one. If your area abides by IRC for new construction, you will still need NFPA 211 for access and inspections. Additionally, you may need copies of local codes and historical district codes. As a chimney technician or inspector, it's up to you to determine if the chimney, fireplace, and appliance installations are operational-ready based on inspection criteria. Your customers count on it.

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