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Chimscan Blog





Customer Service

 

Our company has been involved with chimney inspections and evaluations for nearly 30 years. Within that time, we have combined our field experience into a ready to use form for guiding the field tech through interior chimney inspections using International Residential Codes (I.R.C.) and National Fire Protection Agency (N.F.P.A. ) Code Book 211, as the reference for the chimney defects.

The field notes provide the tech a place to collect their findings found within the interior of the chimney. Liner section by liner section, joint by joint, the tech can code the form and organize the photos to help them write a detailed report of their finding to the customer. We have also added 17 most commonly found defects with the chimneys across the nation and arrange text for the tech to consider while writing the reports.

This form will act as an add-on report while doing either a Level 1 or Level 2 inspection as recommended by NFPA 211 Chapter 14. (2006 Edition) The form also has a place for general information and an area for added comments for those times when more information is needed. A diagram is provided to help describe the location of a defect relative to the structure.

The reports can be either in two part NCR paper or on DVD using Microsoft Word as the template. And the copy can be added to the auto text function for easy text placement in text boxes or on the document.

 

 

Downloads

 

Download: Replacement Part Order Form & Parts List

 

Download: Order Form for Offline Purchases

 

 

Request for Parts or Repair

 

Occasionally you may have aneed for additional parts or repair work. Please let us know how we can help you best by filling out the form below!

*First Name:
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*Email Address:

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* If you are sending in equipment for repair, please explain what the problem is, and how you are shipping the unit (ie: FedEx, UPS, US Mail, etc.). Then print out this page (Replace Parts Order Form & Parts List) and include it with the equipment.

 

Don't forget to fill out & submit the form above, as to notify us via our email.

 

 

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